Cancellation policy

RIGHT OF WITHDRAWAL AND CANCELLATION POLICY
Consumers have the right to cancel the contract within 14 days without giving any reason. Entrepreneurs are not granted a voluntary right of withdrawal.

Right of withdrawal
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

To exercise your right of withdrawal, you must send us

LEITNER ERGOMÖBEL GmbH
Burgwegerstrasse 57
4923 Lohnsburg
Austria
Tel. 0043 7754 31370
e-mail: office(at)ergomoebel.at

by means of a clear declaration (e.g. a letter sent by mail or e-mail) about the decision to revoke this contract. For this purpose, you can use the attached sample cancellation form on our website or our online form, which is, however, not mandatory.

If you make use of this option, we will send you a confirmation of receipt of such revocation without delay (e.g. by e-mail).

In order to comply with the withdrawal period, it is sufficient that the customer sends the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received notification of the withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that the goods have been returned, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days

We bear the cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to your handling the goods in a way that is not necessary for the inspection of the condition, properties and functioning of the goods.

Please avoid damage and contamination. If possible, please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging.

Please note that the above modalities are not a prerequisite for the effective exercise of the right of withdrawal.

End of the cancellation policy.